The Retail course curriculum includes the modules mentioned below, covering the concepts of Retail such as Store operations, Store Management, Inventory Management, Sales Optimization, Customer Satisfaction, Operational Roles, National Occupational Standards, Retail Skills etc.
1. Overview of the retail industry
2. Operations of the retail business
3. Customer handling and selling aspects
4. Roles and responsibilities of retail staff
5. Skills required for a successful career in retail
6. Technology in retail

The course is delivered in HTML5 format. The easy to learn course is modular in structure and the user can navigate through modules and can jump from one topic to any other topic.

• Job seekers in the Retail sector – Undergraduates, Graduates, Housewives
• Retail Employees
• Retail Business Owners
• Aspiring Entrepreneurs

• Promoting Retail as a career option
• Educating individuals about the working reality of the Retail Industry
• Bridging knowledge and skill gaps by providing and reinforcing basic business knowledge and industry specific skills
• Providing an overview of Retail Operations

• Addresses real-time challenges of the retail sector
• Integrates job-oriented techniques
• Enables learners to acquire / reinforce basic business knowledge and industry specific skills
• Incorporates the National Occupational Standards (NOS) for the ‘Sales Associate’ (Level 4) profile
• Bridges the knowledge and skill gaps
• Features Interactive assessments with formative feedback to enhance learning
• Uses conversational and engaging language for easy understanding
• Illustrates with Real-life examples for easy recall

• Modular structure
• Voice-overs
• Voice transcripts
• In built Quizzes / Check Your Understanding

The seat time for the course is approximately 5 Hours

Candidates above 18 years of age and a minimum qualification of 10th Standard pass

The Online course is supported on all devices, operating systems and major browsers